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Terms & Conditions

Terms & Conditions

Last Updated: August 2026

Welcome to Beaglex.in. These Terms & Conditions ("Terms") govern your access to and use of our website, products, and services. By accessing, browsing, or purchasing from www.beaglex.in, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please refrain from using our website.


1. General

These Terms constitute a legally binding agreement between Beaglex ("Company", "We", "Us", "Our") and every person who accesses or uses this website ("You", "Your", "Customer").

We reserve the right to modify these Terms at any time without prior notice. Updated Terms will be posted on this page, and continued use of the website constitutes acceptance of the revised Terms.


2. Eligibility

  • You must be at least 18 years of age to place an order on our website.

  • If you are under 18, purchases must be made under the supervision of a parent or legal guardian.

  • By using this website, you confirm that all information provided by you is accurate and complete.


3. Products & Orders

  • All products displayed on Beaglex.in are subject to availability.

  • We reserve the right to modify, discontinue, or update any product without prior notice.

  • Product images are for illustration purposes. Due to lighting, screen settings, or packaging updates, the actual product may vary slightly.

  • Prices, offers, and promotions are subject to change without notice.

  • We reserve the right to refuse or cancel any order due to pricing errors, suspected fraudulent activity, product unavailability, or other unforeseen circumstances.


4. Pricing & Payments

We accept payments through secure payment gateways using:

  • Credit Cards

  • Debit Cards

  • UPI

  • Net Banking

  • Digital Wallets

  • Cash on Delivery (where available)

All prices displayed on the website are inclusive of applicable GST unless otherwise stated.

Orders will be processed only after successful payment confirmation (except for Cash on Delivery orders).


5. Shipping & Delivery

  • Orders are generally dispatched within 1–2 business days.

  • Delivery timelines may vary depending on your location and courier partner availability.

  • Estimated delivery time is 3–7 business days across India.

  • Delivery delays due to weather conditions, strikes, natural disasters, or courier issues are beyond our control.


6. Cancellation, Return & Refund

Our Cancellation, Return & Refund Policy forms an integral part of these Terms.

Key highlights:

  • Orders may be cancelled within 1 hour of placing the order or before dispatch.

  • Opened, used, or tampered skincare products cannot be returned due to hygiene reasons.

  • Damaged, missing, or incorrect products must be reported within 48 hours of delivery.

  • Approved refunds will be processed to the original payment method.

Please refer to our Return & Refund Policy for complete details.


7. Product Usage Disclaimer

Beaglex skincare products are intended for cosmetic use only.

  • Individual skin types and results may vary.

  • We strongly recommend conducting a Patch Test before first use.

  • Always follow the usage instructions provided with each product.

  • Discontinue use immediately if irritation occurs and consult a healthcare professional if necessary.

Our products are not intended to diagnose, treat, cure, or prevent any disease.


8. User Accounts

If you create an account on Beaglex.in:

  • You are responsible for maintaining the confidentiality of your login credentials.

  • You are responsible for all activities carried out through your account.

  • We reserve the right to suspend or terminate accounts involved in fraudulent or abusive activities.


9. Intellectual Property

All content available on Beaglex.in, including but not limited to:

  • Logos

  • Product names

  • Images

  • Product descriptions

  • Graphics

  • Videos

  • Website design

  • Source code

is the exclusive property of Beaglex and protected under applicable Intellectual Property laws.

No content may be copied, reproduced, distributed, or used without our prior written permission.


10. Prohibited Activities

While using our website, you agree not to:

  • Violate any applicable laws.

  • Attempt unauthorized access to our systems.

  • Upload viruses or malicious software.

  • Copy or scrape website content.

  • Misuse coupons or promotional offers.

  • Interfere with website functionality.

  • Engage in fraudulent transactions.

Violation of these Terms may result in suspension or permanent termination of your access.


11. Third-Party Links

Our website may contain links to third-party websites for your convenience.

We do not control or endorse these websites and are not responsible for their content, products, services, or privacy practices.


12. Limitation of Liability

To the maximum extent permitted by law:

  • Beaglex shall not be liable for any indirect, incidental, consequential, or special damages arising from the use of our website or products.

  • Our total liability shall never exceed the value of the product purchased.

  • We are not responsible for delays or failures caused by events beyond our reasonable control.


13. Privacy

Your privacy is important to us.

By using Beaglex.in, you consent to the collection and processing of your information as described in our Privacy Policy.


14. Force Majeure

Beaglex shall not be held responsible for any delay or failure in performance caused by circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Floods

  • Fires

  • Pandemics

  • Government restrictions

  • War

  • Internet failures

  • Courier disruptions

  • Power outages


15. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the competent courts where the Company is registered.


16. Changes to These Terms

We reserve the right to revise these Terms at any time.

The updated version will always be available on this page with the latest revision date.


17. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

Beaglex

Customer Support Email: care@beaglex.in

Website: www.beaglex.in

Business Hours: Monday – Saturday | 10:00 AM – 6:30 PM (IST)


By using www.beaglex.in, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.

Email Support

care@beaglex.in

Support Hours

Monday – Saturday

10:00 AM – 6:30 PM

Order Assistance

Shipping & Tracking

Returns & Exchanges

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